Terms of Service

Last Updated: November 10, 2025

1. Acceptance of Terms

By accessing or using PureMail ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of the terms, you may not access the Service.

2. Description of Service

PureMail provides email verification and validation services through our web platform and API. The Service allows users to verify email addresses for deliverability, syntax correctness, and domain validity.

3. Account Registration

To use our Service, you must:

  • Provide accurate, current, and complete information during registration
  • Maintain the security of your account credentials
  • Be at least 18 years old or have parental consent
  • Not create multiple accounts to abuse our free tier or promotional offers
  • Notify us immediately of any unauthorized use of your account

You are responsible for all activities that occur under your account. We reserve the right to suspend or terminate accounts that violate these terms.

4. Acceptable Use Policy

You agree NOT to use the Service to:

  • Verify email addresses for spam or unsolicited marketing purposes
  • Engage in any illegal or fraudulent activities
  • Attempt to bypass rate limits or abuse the API
  • Reverse engineer, decompile, or disassemble any part of the Service
  • Use automated scripts to scrape or harvest data without permission
  • Interfere with or disrupt the Service or servers
  • Violate any applicable laws, including anti-spam regulations (CAN-SPAM, GDPR, etc.)

5. Credits and Billing

Credit System:

  • One credit equals one email verification
  • Credits are deducted immediately when verification jobs are submitted
  • Credits are non-refundable except in cases of Service errors
  • Unused credits do not expire unless your account is terminated

Payments:

  • All payments are processed securely through Stripe
  • Prices are listed in USD and may change with 30 days notice
  • Failed payments may result in service suspension
  • Refunds are provided only for Service failures or billing errors

6. API Usage

When using our API:

  • You must keep your API keys secure and confidential
  • Rate limits apply: 100 requests per minute per API key
  • You are responsible for all API usage under your account
  • We may throttle or block API access for abuse or violations
  • API availability is not guaranteed 100% of the time

7. Data Privacy and Security

We take data privacy seriously. Email addresses processed through our Service are:

  • Stored securely in encrypted databases
  • Used solely for verification purposes
  • Never sold or shared with third parties
  • Retained for 90 days for your access, then deleted (unless legally required to retain)

For more details, please see our Privacy Policy.

8. Service Availability and Limitations

Service Level:

  • We aim for 99.9% uptime but do not guarantee uninterrupted service
  • Scheduled maintenance will be announced in advance when possible
  • Verification accuracy depends on external DNS and SMTP servers
  • We are not liable for false positives/negatives in verification results

9. Intellectual Property

All content, features, and functionality of the Service, including but not limited to text, graphics, logos, and software, are owned by PureMail and protected by copyright, trademark, and other laws. You may not copy, modify, or distribute any part of the Service without our written permission.

10. Limitation of Liability

To the maximum extent permitted by law, PureMail shall not be liable for:

  • Any indirect, incidental, special, or consequential damages
  • Loss of profits, data, or business opportunities
  • Damages resulting from verification inaccuracies
  • Service interruptions or security breaches beyond our control

Our total liability shall not exceed the amount you paid for the Service in the past 12 months.

11. Indemnification

You agree to indemnify and hold harmless PureMail from any claims, damages, or expenses arising from your use of the Service, violation of these Terms, or infringement of any third-party rights.

12. Termination

We may terminate or suspend your account immediately, without prior notice, for:

  • Violation of these Terms
  • Fraudulent or illegal activities
  • Non-payment of fees
  • Abuse of the Service or API

You may cancel your account at any time through the dashboard. Upon termination, your right to use the Service will immediately cease, and unused credits will be forfeited.

13. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting to this page. Your continued use of the Service after changes constitutes acceptance of the modified Terms. We will notify users of significant changes via email or dashboard notification.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions. Any disputes shall be resolved in the courts located in [Your State/Country].

15. Contact Information

If you have any questions about these Terms, please contact us at:

PureMail Support

Email: info@puremail.dev

Address: [Your Business Address]

By using PureMail, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.